AI Training

AI B2B Sales Training Overview Participants create reviewed B2B personas, journeys and offer-fit decisions from approved brand and offer context. Who should attend B2B sales leaders, account executives, business-development representatives, sales enablement and sales-operations professionals use approved public or synthetic brand and offer context to create reviewed B2B personas, feature preferences and a customer journey. They then rehearse objections from both roles and evaluate an offer for persona fit. AI supports preparation and drafting; salespeople and sales leaders retain all customer, commercial, pricing and approval decisions.

AI for Business Analysts Training Overview Participants produce reviewed, decision-ready analysis work from an approved business question and structured dataset. Who should attend Business analysts, process/operations analysts and business partners turn an approved business question and structured synthetic dataset into reviewed analysis work: a bounded plan, constrained decision option, data-preparation specification, validated agent investigation and qualified stakeholder insight. AI accelerates exploration and drafting; analysts and domain owners retain data, logic, interpretation and decision ownership.

AI for eCommerce Training Overview Participants create reviewed customer context, product content, campaign plans and customer-feedback actions from approved scenarios. Who should attend eCommerce, marketplace, product-content, marketing and customer-experience professionals with AIM access and basic E-RCFC prompting fluency. Participants use approved public or synthetic product/market scenarios to create reviewed customer context, product content, campaign plans and customer-feedback actions.

AI for Executives Training Overview Leaders move from AI awareness to a concrete, governed direction for their organisation. They identify where AI can and cannot contribute, select strategic capabilities and use cases, test organisational readiness, and agree accountable next steps.

AI for Finance Training Overview Participants create human-reviewed financial explanations, executive/risk commentary, process-automation ideas and coaching material from synthetic or approved anonymized inputs. Never upload confidential statements, receipts, policies, account/customer/vendor data or personal information. AI never approves payments or makes financial decisions.

AI for HR Learning and Development Training Overview Participants create reviewed development artefacts from approved role-development context while HR and managers retain decisions. Who should attend HR/L&D, talent-development, people-manager and HR business-partner professionals use approved role-development context to create reviewed development artefacts: growth culture, role scorecard, diagnosis, IDP, fair learning pathway, micro-learning plan and development-review guide. AI provides structured drafts; HR and managers retain all employment and development decisions.

AI for HR Performance Training Overview Participants create reviewed performance-management drafts from approved context while HR and accountable managers retain every employment decision. Who should attend HR performance-management professionals, HR business partners and people managers use approved role and performance context to create reviewed performance-management drafts: a performance/feedback voice, scorecard, aligned goals, check-in guide, observable rubric, evidence-based summary, fairness audit and growth-oriented performance-review narrative. AI reduces blank-page work; HR and accountable managers retain every employment decision.

AI for Marketing Training Overview Participants build a reusable marketing context for their brand, turn it into customer personas and journeys, then use it to evaluate, improve and generate marketing content that is more targeted and conversion-focused.

AI for Project Management Training Overview Participants turn a project scenario into reviewed stakeholder, risk, project-health, change-response, launch-readiness and postmortem artefacts. They learn to use AI for structured first drafts while retaining accountable human decision-making, factual validation and safe-data handling.

AI for Recruitment Training Overview Participants create a human-reviewed workflow from employer brand voice to role brief, interview kit, evidence-based shortlist and respectful candidate communication. Who should attend Audience: Recruiters, talent-acquisition leads, HR business partners and hiring managers. Variant: provisional AIM / EN / 3-hour workshop. CN remains unapproved pending source/platform/prompt equivalence. What you will learn Create a truthful employer-brand voice from safe source material. Build and review a job description, competencies and interview kit. Use transparent criteria to compare synthetic candidates and identify bias/fairness risks without automating hiring decisions. Draft accurate, respectful candidate communication. Apply privacy, fairness, consent and human-decision controls.

AI Fundamentals Training Overview Participants turn one bounded work task into a reviewed AI-assisted draft. They can structure an E-RCFC prompt, choose an appropriate execution or deeper-reasoning route, recognise unsafe or degraded conversations, and identify a safe next work use case.

AI Image Creation Training Overview Participants create clear, safe visual briefs; generate and evaluate realistic images and business visuals; and make authorized, purposeful image modifications. They learn to keep factual verification, rights, consent and publication decisions under human control.

AI Legal Training Overview Participants leave with reviewed legal-work drafts and a repeatable process for using AI as structured support under professional judgement. Who should attend AI Legal is for in-house lawyers, legal counsel, contract managers and other legal professionals who draft, review, research or explain legal matters. Participants should have completed AI Mastery or demonstrate equivalent skill in E-RCFC, variables, prompt chains, model selection and safe AI use.

AI Mastery Training Overview Participants turn one-off prompting into reusable, controlled work and leave with a safe, reviewable next use case. Who should attend AI Mastery is for knowledge workers who have completed AI Fundamentals, or can already use RCFC/E-RCFC, basic model selection and safe AI practices. Participants learn to turn one-off prompting into reusable, controlled work: create useful variation, derive a reusable prompt from a reference, manage variables and context in a prompt chain, compare options against explicit criteria, and choose a safe next use case.

Build Your AI Agents Training Overview Participants create reviewed, controlled workflow-change proposals from a non-production workflow. Who should attend Citizen developers, automation builders, business-system analysts and workflow owners use an approved non-production workflow to create a reviewed workflow-change specification, sandbox revision, controlled test record and evidence-based repair proposal. AI assists with low-code workflow drafting and troubleshooting; workflow owners retain architecture, credentials, execution, security, release and production-change decisions.

Design Your AI Agents Training Overview Participants can identify opportunities, frame a bounded automation, score it from explicit assumptions, select a safe prototype scope and define its owner, reviewer, data boundary and success measure.

Hospitality AI Leadership Training Overview Participants create reviewed hospitality AI work using synthetic/approved context: service and staff communication drafts, operational improvement ideas, prioritised use cases and a governed pilot brief. Hospitality, privacy, brand, safety and operations owners retain all decisions.